Frequently asked questions

Who are Coopy and Sass?


Find out by reading Our Story in About Us. We are an independent small business in Manchester.




What are Coopy and Sass dog products?


They are a growing range of handcrafted, vegetable-based products for looking after your four legged friends. They are vegan and SLS free.
The first product is our Coopy and Sass Original Paw Balm. A handmade natural balm to apply directly to paws, developed to help protect Coopy’s pads in adverse weather. Coopy is also a really mucky cockapoo so the next product was an Original Dog Soap for bath time.




How are these different to what I can buy from the supermarket?


We created these products as we were not happy with the options available at supermarkets and large pet stores, they seem to contain lots of chemicals and plastic packaging. Coopy and Sass believes in using only simple ingredients and affordable products for our furry family members.




Can I buy these products from shops?


At present, Coopy and Sass is online only. We aim to deliver very quickly and our small boxes of paw balm and soap will fit through your letterbox.




Is the packaging environmentally friendly?


Yes, we are completely plastic free and are only using materials that can be recycled or composted. We are currently researching the best way to create bottles of shampoo without using plastic. We also encourage you to reuse wherever possible, the tin can be washed and used for trinkets, ingredients or anything tiny. The gift boxes are high quality with a magnetic clasp, so you can reuse for multiple purposes. If you are recycling the gift box, please remove the magnet and use to pin reminders on your fridge!




Where can these products be delievered to and for how much?


The standard postage and packing charge is currently for the UK only, but we will be adding more destinations soon. We can ship internationally, please contact us directly for a quote at info@coopyandsass.com All UK orders received by midnight will be shipped the next day. The standard postage and packing charge is £2 for a small box and £5 for a larger box.




Are these products vegan?


Yes, the range is completely vegan. Please see the list of ingredients in each product description.




Can these products be used on humans or other animals?


Whilst they are designed for dogs, we are very transparent about the ingredients and you can decide where best to use paw balm and other products.




How can I follow Coopy and Sass?


You can follow on our Facebook and Instagram by clicking on the links below. Please join our mailing list by entering your email at the bottom of this page.





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